Testimonials

We strive to be excellent for everyone. Feedback is always important, so should we fall short of your expectations in anyway please let me know. Don’t forget we operate a Money Back Guarantee. We set ourselves very high standards of service and duty of care but should we ever fall short please get in touch.

Caroline Bennett: Director

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PhysioFlex Livingston

Grace Kelly
Grace Kelly
23:25 07 Nov 19
First class for expertise and professionalism, I have visited a number of times and wouldn’t hesitate to recommend physio flex. My neck and shoulders are definitely improving and this has been a long term problem for me.
Rosie Spencer
Rosie Spencer
02:32 13 Sep 19
I couldn't go back to work with the pain and range of movement . So I went the week before work got strapped up pain neck and shoulder . It wasn't easy at work and trying to do the exercises were really hard but a few more appointments . Massage short . And taping up. Were wonders still have a few niggly points but liveable . Very worth it
Lisa Paterson
Lisa Paterson
11:14 12 Sep 19
Staff are professional , knowledgeable , gifted and can be chatty and funny. They offer a 5* service .
Stewart Topping
Stewart Topping
13:31 20 Jul 19
Sean McDonald has fantastic knowledge and a genuine interest in your injury and how to help
margo dymock
margo dymock
18:57 24 Jun 19
I have had four sessions with Sean and I have to recommend him as being very good at listening and being able to find a solution to your problem. My original problem with my shoulder has now gone, thanks to the exercises he recommended and specific massage. Thank you I can continue to enjoy sport.
George Weir
George Weir
17:33 15 Mar 19
My physiotherapist is very professional,is good value for money and I will continue to use them when needed
Peter Vincent
Peter Vincent
12:56 28 Feb 19
I've used Physioflex for a few years now. I'm a casual runner and I've found their service really helpful in keeping in better shape and injury free. They've always been very professional and friendly.
Jemma Easton
Jemma Easton
20:16 27 Feb 19
Just had my first session with Stewart after seeing various different people over the years for my injury and it’s the first i time I have ever left feeling completely satisfied. He was able to pin point what was causing the pain and I can feel the benefit already. I am confident that after a few more sessions I will finally be pain free. Would highly recommend.
L W174
L W174
20:38 12 Feb 19
Have been using physioflex since i returned to West Lothian in September, Stewart has been wonderful. I suffer from, what's been diagnosed as fibromyalgia. Stewart has worked so hard on my neck and back, its really making such a difference, I've much more movement in my neck in years. I can't recommend them enough! Its more than worth a visit!
Scott McKillop
Scott McKillop
13:22 08 Feb 19
Have been using Physio Flex for over ten years now, they have always been there when I've needed them for any ailment or pain I've had. Would recommend sports massage from Stewart which has helped keep me away from injury as of late!
A Google User
A Google User
17:08 27 May 18
It became evident very soon into the massage that Carolina had a advanced understanding of muscular structure. As a holiday maker, it was of great reassurance as I required some emergency attention. Carolina's healing hands dealt with my situation in the one visit.
A Google User
A Google User
11:23 17 Mar 17
They found out my problem pretty quick, also helped to improve my mobility in my shoulder. Very good at what they do. 5star treatment.
A Google User
A Google User
12:07 02 Mar 17
First massage yesterday and can't wait for my next! Totally professional loved every minute of it. Thank you
A Google User
A Google User
11:37 20 Dec 16
very professional and helpful
A Google User
A Google User
12:39 07 Nov 16
I would recommend Physioflex to any of my friends. Excellent service, very professional and CAROLINE always goes that extra mile to make sure you can get an appointment to suit your lifestyle.
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PhysioFlex Bathgate

alan wilson
alan wilson
19:31 28 May 19
George done brilliant job on my shoulder which had been giving me pain for weeks
Scott Mitchell
Scott Mitchell
15:34 17 Feb 19
I seen Stewart for an accupuncture session on my back which I’ve been having a lot of trouble with lately. Stewart was great and ensured I was always comfortable and relaxed during my experience. He took me through the process step by step before carrying out any treatment which was great because I wasn’t sure what to expect beforehand! Would highly recommend visiting Stewart at physio flex!
A Google User
A Google User
07:05 30 Aug 18
A Google User
A Google User
12:08 13 Sep 17
My first ever reflexology session with Caroline and I really enjoyed it. Totally accurate symptoms and I will certainly do it again ❤️
A Google User
A Google User
08:05 16 Feb 17
I used physioflex regarding an issue with my lower back. The diagnosis and remidial action was clear and highlighted key areas of improvement. My case was handled very professionally and in a timely manner. The therapist identified the issue, however most importantly highlighting a prevention programme. The therapists genuinely care and want to help and rehabilitate each client, with a personal service.
A Google User
A Google User
20:39 18 Nov 16
Can't thank physioflex enough for 'fixing' my knee. I honestly thought I was finished with running. After 1 consultation they diagnosed the problem, put together a plan of attack and I was running 4 weeks later. I've still got someway to go but there is light at the end of the tunnel.
A Google User
A Google User
12:52 07 Nov 16
My husband went to Physioflex for a massage as he suffers from back pains. Came back feeling "like a new man" (I wish - only half joking!) he thoroughly enjoyed the session and remarked on the brilliant professionalism and care received from the staff at Physioflex. He has already booked his next session!
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Feedback and Critique

Your feedback is important – of course we love to hear any thing positive you have to say to us, but just as important is when we do not live up to your expectations. We are happy to discuss any aspect of our service with you – drop me a note via the comments box and if you want to discuss it with me then please send me your phone number and I will give you a call.

Thanks for your help

Caroline Bennett: Owner

We can’t guarantee full recovery for all problems as this is just not possible for chronic conditions. Our job, in that situation, is to help you to understand and manage your condition to maximise your function, recovery and pain management.
What we do care about is the way we treat you.
We care about you and the service we provide you.
If you are NOT happy with our service or approach then please let us know. We would love the opportunity to immediately rectify it. We all make mistakes but we believe in making as few as possible, and when we do, we look to make things right.

At any point if you are still unhappy with our service we will immediately refund your treatment fee.

Caroline Bennett
On Behalf of PhysioFlex (West Lothian) Ltd