Here is what you thought about us on our most recent satisfaction survey!

‘I was treated by Morven Murray in Livingston this has been the best physio treatment and person that I have had the professionalism that she shown throughout my treatment was exceptional and I would highly recommend her to anyone with the damage that had been done to my knee I was not sure whether I would be able to return to my job as a sky engineer but with the exercises that she gave me building it up weekly has made this possible in reference to Morven there is nothing that I could add for you to improve your services and I can only add that she is a credit to your company’

‘Morven was very friendly, knowledgable and incredibly enthusiastic which, until now, I hadn’t realised was so important to me when attending physio appointments. It felt like she was invested in my treatment and genuinely wanted what was best for me. I will definitely recommend her to friends.’

Majka is a great physiotherapist who can build rapports with her patients like me very quickly, she is very easy to understand when giving me prompts (squats, bending my legs/hips) and has set targets for me through the physiapp which is a great help for me to do my exercises at home. I have thanked Majka for my sessions and giving me an easy time and there is always banter around this which is enjoyable and makes my sessions less “clinical” and more relaxing.

I am pleased with the care I am receiving from physio-flex and I am pleased with the e-mail contact I have with your service through Caroline who answer my queries usually within 24 hours and this is welcomed.

‘Really happy with the service from Majka. I could barely walk when I first arrived, after my initial consultation, I was almost skipping home.
I would highly recommend’

I am currently seeing George at Broxburn. He has treated me since May 2019 for Plantar Fasciitis, Hamstring and Calf injuries and also for treatment of Spina Bifida Occulta. He also is working on my limited mobility to enable me to continue to improve on my running which is my main pleasure. George is very knowledgable and takes time to explain the mechanics of what is wrong and how to get the best results. I would recommend his Physiotherapy to anyone.

‘Georgi’s professionalism and skills are exceptional’

Edel was fantastic! Very knowledgable and happy to share her knowledge with you, when I first saw her I thought, what’s this wee girl going to do with me! I ate my words within fifteen minutes, how you can have so much power in such a small frame! A gorilla in disguise! But hey , she got a great result for me , so thank you

‘Edel has been very good at not just the treatment side of things but also explaining what she is going to do and why. This has made what was always going to be a painful recovery much more bearable as I understand what is happening and how much progress I should be making week on week.’

‘I was delighted with the treatment I received and felt it really helped me. The service, value for money, treatment and overall experience were excellent. Thank you physio flex, I would highly recommend.’

‘Really value the treatment i have had and am continuing to receive. Fantastic service and glad i followed others recommendations. Keep up the great work’

‘Sean was very professional and friendly. He listened carefully about my issues and made sure I was comfortable at all times during the treatment.’

‘Sean sports massage is really excellent. His anatomy knowledge really helps him get to the root of the issue and work on any areas that need it. Regular sessions make such a difference to my training and I am very grateful.’

Hi I'm Sean and you can find me @

Monday off
Tuesday 08:00-12:30 at Bathgate

17:30 – 21:00 at the Dalmahoy

Wednesday off
Thursday 08:00- 11:30 at Livingston

16:15-21:00 at Bathgate

Friday 16:30 – 21:00 Livingston
Saturday 09:00-13:00  at Bathgate

13:30 – 17:30 at the  Dalmahoy

Sunday 16:30 - 12.30 at the Dalmahoy

13:00 – 17:00 at Livingston

Hi i'm Kerry and you can find me @

Saturday 09:00 – 17:00 at Livingston

 

 

 

Hi im Edel and you can find me @

Monday 11:30 – 21:00 at Livingston
Tuesday 08:30 - 17.30 at Broxburn
Wednesday 10:00-21:00 at Livingston
Thursday 08:00 – 14:00 at the Dalmahoy
Friday off
Saturday 909:00- 13:00 at the Dalmahoy

 

Hi I'm George you can find me @

Monday 08:30-11:30 at Broxburn
Tuesday 12:30 – 21:00 at Bathgate
Wednesday 10:00 – 21:00  at Broxburn
Thursday 08:00 – 16:00 at Bathgate
Friday 09:30 - 18.30 at Broxburn

Hi I'm Majka and you can find me @

Monday 09:30 – 21:00 at Bathgate
Tuesday off
Wednesday 10:00-21:00 at Bathgate
Thursday 11.30 – 21:00  at Livingston
Friday 08:00-16:00 at Bathgate

hi im morven you can find me @

Monday 12:00 – 21:00 at Broxburn
Tuesday 08.00-17.30 At the Dalmahoy
Wednesday

08.00-12.30 At Broxburn

Thursday 13.00 – 21.00  At Broxburn
Friday

08.00 - 16.30 At the Dalmahoy

 

 

We can’t guarantee full recovery for all problems as this is just not possible for chronic conditions. Our job, in that situation, is to help you to understand and manage your condition to maximise your function, recovery and pain management.
What we do care about is the way we treat you.
We care about you and the service we provide you.
If you are NOT happy with our service or approach then please let us know. We would love the opportunity to immediately rectify it. We all make mistakes but we believe in making as few as possible, and when we do, we look to make things right.

At any point if you are still unhappy with our service we will immediately refund your treatment fee.

Caroline Bennett
On Behalf of PhysioFlex (West Lothian) Ltd